How to Fix ‘Contacting Server’ Error on Halo Master Chief Collection.
If you are trying to play Halo Master Chief Collection, but are getting an ‘error contacting server’ message, there are a few things you can do to fix the problem.
First, make sure that your connection is stable. You can test this by downloading another game or app, say Spotify or Instagram for example, and seeing if it works. If not, your Internet may be unstable or broken altogether. If this doesn’t work, try deleting the game and re-install it to see if that fixes the problem. Lastly, check to make sure you have the latest security updates for whatever device you are using.
What is Halo Master Chief Collection?
Halo Master Chief Collection is a game that includes the original Halo games, but has been remastered with updated graphics. It was released on November 11th, 2014.
What is the ‘error contacting server’ message?
The error message is fairly self-explanatory: it means that the game cannot contact the server and thus cannot function. The game is not trying to contact any other servers, just the one that handles multiplayer connections. It also isn’t a problem with your account because you can still play single player modes.
How to fix the ‘error contacting server’ problem
If you are getting an ‘error contacting server’ message, there are a few things you can try to fix the problem.
First, make sure that your connection is stable. You can test this by downloading another game or app, say Spotify or Instagram for example, and see if it works. If not, your Internet may be unstable or broken altogether. If this doesn’t work, try deleting the game and re-installing it to see if that fixes the problem. Lastly, check to make sure you have the latest security updates for whatever device you are using.
Update the OS of Your Device to the Latest Build
The first thing you can do is to update the operating system of your device to the latest build. There are usually security updates that come with these new builds. Security updates help keep your device safe from malware and other malicious pieces of software. By updating, you are also able to take advantage of the newest features that the OS has to offer, like better battery life or smarter notifications, for example. If you can’t update your OS to the latest build, try turning off Wi-Fi and data connections for a few minutes before turning them back on. This will refresh your device’s connection and reconnect it with the server quicker.
Update the Halo MCC from the MS Store
If you are trying to play Halo MCC, but the error message appears, you can try updating your game from the Microsoft Store.
Open the store and search for “Halo Master Chief Collection”
Click on the first result and select “install”
This will update your game and may fix any errors with no need to reinstall.
Remove the Login Credentials from the Credential Manager
The next thing you can do is remove the login credentials from the Credential Manager. You can find this in your Settings app on your phone. Scroll down until you see the Credentials section and delete any username and/or password that you may have in there. Restart your device and log back in to see if the error message goes away.
Remove the Proxy from Your System Settings
If you are still getting the error message after trying the first two options, remove the proxy from your system settings. Then, re-install Halo Master Chief Collection and see if that fixes the problem. If it does not, try connecting to a wired connection instead of Wi-Fi.
Disable Relays in the Halo MCC’s Network Settings
The Master Chief Collection has a lot of issues, which include the game’s connection to multiplayer servers. If you are experiencing this error message, you might be getting it because your player is trying to use an outdated data relay.
To fix the problem, follow these steps:
1) Press the “H” button on your Xbox 360 controller
2) Select “Settings”
3) Choose “Network Settings”
4) Press “A” to go down to “Advanced Settings” 5) Press A again
6) Select “Disable Relays for Halo: MCC”
Change the DNS Settings of Your Device
Changing your device’s DNS settings can help you out if the issue is with your Internet connection.
You’ll need to go into your WiFi settings to do this. Once there, select “Advanced Options” and then scroll down to “DHCP Server Settings”. You’ll then need to change the DNS setting to 220.127.116.11 or 18.104.22.168, which are Google’s public DNS servers for users in North America, Europe, Asia-Pacific, Africa, and the Middle East.
Verify the Integrity of the Game Files of the Halo Master Chief Collection
The game may be corrupted, which can lead to this error message. To fix the problem, delete the game and re-download it.